Shipping policy
Processing Time:
All orders are processed within 2 business days after payment confirmation. Please note that we do not process or ship orders on weekends or public holidays.
Shipping Destinations:
We currently ship to Canada and the United States. For inquiries about shipping to other locations, please contact us at amir@torontowatchco.com.
Shipping Rates & Delivery Times:
Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.
- Canada: Delivery typically takes 3–7 business days after processing.
- United States: Delivery typically takes 5–10 business days after processing.
Order Tracking:
You will receive a confirmation email with a tracking number once your order has shipped. Use this number to track your package online.
Shipping Delays:
Please note that delivery times may be delayed due to unforeseen circumstances, such as weather conditions, carrier delays, or customs processing (for US shipments). We appreciate your patience and understanding in such cases.
Duties and Taxes:
- Canada: Applicable taxes will be calculated at checkout.
- United States: Orders may be subject to import duties and taxes, which are the responsibility of the customer.
Undeliverable Packages:
If a package is returned to us due to an incorrect address or delivery failure, we will contact you to arrange re-shipment. Additional shipping fees may apply.
Contact Us:
If you have questions about your order or shipping, please reach out to us at amir@torontowatchco.com. We’re here to help!